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Returns Policy

 

Customer satisfaction is important to Merindoc Vintners.

 

This is reflected in our Returns Policy and means that you can purchase from Merindoc Vintners with confidence knowing that we can offer you exchanges or refunds.

Items may be exchanged or returned to:

Merindoc Vintners
PO Box 77
Tooborac VIC

 

With proof of purchase

If you are able to provide satisfactory proof of purchase, Merindoc Vintners may offer you a exchange or refund, provided this is claimed within two months of purchase.  Refunds will be given using your original payment method, or such other method as determined by Merindoc Vintners at its discretion.

 

Please have photo identification ready so that we can record your name and verify your signature. Acceptable forms of identification must include your full name; for example, an Australian driver’s licence or passport.

 

Please note that Merindoc Vintners has the right to assess the age and condition of returned goods before offering a exchange or refund.